Shipping Policy

Last updated: 26 June 2026

1. Delivery Areas

We deliver across the Garden Route and selected surrounding areas. Delivery outside standard zones may be subject to additional lead time and cost.

2. Shipping Timeframes

Estimated delivery dates are provided once order details and payment terms are confirmed. Lead times may vary depending on product type, customization, stock availability and scheduling.

3. Delivery Charges

Delivery fees are confirmed on quotation or invoice and depend on distance, load size, and site access requirements.

4. Site Access and Offloading

Customers must ensure safe, practical access for delivery vehicles. Where special equipment or additional labor is required, additional charges may apply.

5. Inspection on Delivery

Please inspect items on delivery and report visible transit damage immediately. Signed delivery documents confirm receipt of the delivered goods at the time of handover.

6. Delays

While we work to meet all delivery schedules, delays caused by weather, supplier delays, road access, strikes or force majeure events may occur.

7. Contact

For delivery queries, please contact us.